Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: GaryMary
Verified Purchase:Yes
Your people were so friendly and helpful when our Kurig broke. The replacement came so quickly. Thanks. We really depend on it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pebs
Verified Purchase:Yes
This is generation 5 for us
The last combo pot/single serve still had a water reservoir that was absolutely impossible to clean into the angled corners like it’s predecessors.
This one has plenty for the am cups, rectangular with rounded corners.
Had one sent under our warranty as it would not power on after descaling.
Keurig was great to work with, just be sure and have the old broken unit and your purchase paperwork.
This one is simpler, easy to clean and includes the cold brew for our daughter!
Fantastic!
The last combo pot/single serve still had a water reservoir that was absolutely impossible to clean into the angled corners like it’s predecessors.
This one has plenty for the am cups, rectangular with rounded corners.
Had one sent under our warranty as it would not power on after descaling.
Keurig was great to work with, just be sure and have the old broken unit and your purchase paperwork.
This one is simpler, easy to clean and includes the cold brew for our daughter!
Fantastic!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Steve 123n
Verified Purchase:Yes
My single serve bit the dust one morning during my coffee brew,,,,, but a quick phone call to keurig and a replacement came 2 days later. Met my expectations
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Daddytim
Verified Purchase:Yes
I love that it doesn't have to heat up before making coffee. Pop it on and less than three minutes later, you have a great cup of coffee.
I don't like that all the buttons don't stay lit up, giving me less than five seconds to choose an option, and it goes dark. By dark I mean that you cannot read the buttons unless they are lit.
I love this maker.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care , May 9, 2022
Thank you for your review. We're happy to hear you are loving your K-Supreme coffee maker. We're always looking to improve our products and will be sending your comments along to the appropriate team for review. We appreciate the feedback!
Written by a customer while visiting keurig.com
Posted by: Mazey 13
Verified Purchase:Yes
While I was very happy with the K-Supreme,,,,the day it stopped working I was not so happy. However the Customer Service from Kerrigan was fantastic,,,,and within 3 days I had a new machine,,,,,Luckily I keep a back up machine because this has happened before,,,,,and that way I am fully caffeinated
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: VKPMJP
Verified Purchase:Yes
The computer is excellent with replacing broken machines ( provided you registered product )
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tellierdt
Verified Purchase:Yes
Coffee maker good too, great coffee. Wish it were less expensive but anything good cost money
Written by a customer while visiting keurig.com
Posted by: Italian2
Verified Purchase:Yes
I purchased this coffeemaker a couple of months ago. The light to descale it’s came on and I followed the instructions to do so. Unfortunately the light did not go off. Thinking I had done something wrong, I repeated the procedure but the light remained on.
I called customer service and after explaining the situation and following directions the associate said that the unit was defective and it would be replaced.
The new Keurig was delivered a few days later….and we love it. Great customer service!
I called customer service and after explaining the situation and following directions the associate said that the unit was defective and it would be replaced.
The new Keurig was delivered a few days later….and we love it. Great customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com