The replacement was hassle free. I'm at the same time frame that the last one bombed out. I guess I'll know for sure next month. Buy over all I'm happy and I don't have to drink the company provided coffee
When it works its awesome. Yet, I’m on my second unit for this model and 3 unit for a different model for father in-law. With hopes they fix quality control of these machines at keurig. We bought keurig model thinking it would be best. Oh well.