Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: emths
Verified Purchase:Yes
The replacement procedure was quite efficient as new brewer arrived within four days. The model replaced was the new K-Supreme which we had only purchased 6 months ago. I hope this lasts longer. I like the easy refill feature but miss the K475.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Foxfeather
Verified Purchase:Yes
I love my Keurig coffee pot so much. It’s so convenient anytime you crave a hot drink it’s right there. I will never be without one in my house.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MD 33
Verified Purchase:Yes
Had problem with descale function. Descale light would not turn off at end of cycle. After ten minutes of trouble shooting by service teck problem could not be resolved and I was offered a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: GregGeorge
Verified Purchase:Yes
Call Service, Verified Warranty, Received New Replacement unit the next day.
Less than 24hrs turnaround.
Nuff Said!!!
Less than 24hrs turnaround.
Nuff Said!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
K Supreme silver sage
on April 21, 2022
Posted by: my1giant
K Supreme was a replacement for my K Supreme Plus smart machine.
It is just average. Wish I would have spent the extra money for a new Supreme Plus that I loved. Live and learn
It is just average. Wish I would have spent the extra money for a new Supreme Plus that I loved. Live and learn
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , May 17, 2022
Hello and thank you for your review. We're sorry to hear you're disappointed with your K-Supreme coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: brosai
Verified Purchase:Yes
It seems to splatter all over the maker platform where the cup sits.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Sawyer
Verified Purchase:Yes
At 3 months, my descale light stayed on. Customer service was terrific. They did some troubleshooting (that didn’t work) and replaced my entire machine!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mrs Bobbi
Verified Purchase:Yes
I have never dealt with a better company that backs it products. The customer service people were incredibly respectful and so will to make my claim go as swiftly as possible. They walked me through every step and did not hang up until I was 100% satisfied! I will never use any other coffee maker again but Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com