Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Cakbmk
Verified Purchase:Yes
We love our coffee maker with one exception we have had issues with the decale feature. Keurig has been wonderful with sending a new coffee maker each time. That’s why I did the 4 stars! We have been with Keurig since the beginning of K-Cups!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Moops
Verified Purchase:Yes
I enjoy the quick pick me up from a Keurig. Would have gotten a better model if I knew the differences.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MAX M
Verified Purchase:Yes
I have had a Keurig for years, but i will not buy another. This model does not make hot coffee.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 23, 2022
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: coffee pour me
Verified Purchase:Yes
you know you call, and then get the runaround. but not here you could feel the smile over the phone and happy to help
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Vince48
Verified Purchase:Yes
You can check your records, I've had a lot of trouble with this model, but you have stood behind your warranty 100%, and your customer service has been excellent; kudos for that.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Don2
Verified Purchase:Yes
I bought my Keurig 8 months ago and it suddenly quit working. I called tech support and they had me perform a series of tests to diagnose the problem. When they determined that they could not fix the problem, they sent me a new coffee machine, at no charge. They did not even charge me for shipping. Who does that. There were no hassles or problems Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cagney
Verified Purchase:Yes
We love our coffee machine but the little light kept popping on to clean it even though we had done so Craig was so kind they sent us a replacement no questions asked. Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Prue608
Verified Purchase:Yes
Could not wait to get it and so happy when it arrived. I am buying one for my daughter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com