Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: MD03
Verified Purchase:Yes
In Sept. 2021 we purchased a new K-Supreme Keurig, which replaced our first Keurig after 7 years of usage. The handle that lifts to access the k-cup area broke at the pivot point. We contacted Keurig and within approximately 15 minutes our matter was resolved and Keurig was sending us a new machine. It was one of the quickest and easiest customer service experiences we've ever had. Although it seems that the plastics used in the newer Keurig machines are not as substantial compared to the older models, we commend Keurig for standing behind their product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JKJones
Verified Purchase:Yes
Keurig has been awesome about replacing this coffee maker. I am on my third unit now...we do not know why the first two have just stopped working, but so far so good on the 3rd one!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Talosin
Verified Purchase:Yes
My device issue was handled very satisfactory and the rep was very polite and understanding. She "walked" me through steps to identify if the issue be fixed - could not & said that a replacement would be sent without needing to send them the "dead" unit.
Keurig is one of the few companies that “really” do stand behind their warranty.
Keurig is one of the few companies that “really” do stand behind their warranty.
Written by a customer while visiting keurig.com
Posted by: Simi
Verified Purchase:Yes
I am very happy with the coffee maker with it’s small footprint. I keep the water tank in the back. It is very slim line.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: GrannyK47
Verified Purchase:Yes
We went for years without having a Keurig but now that we have one it is the best coffee pot ever!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: chere
Verified Purchase:Yes
Rapid Response on replacing a Keurig that was under warranty! Shipped in very few days. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AL39
Verified Purchase:Yes
I bought the same product in November of 2021 which was defective. I had a very good experience with an associate who replaced the product without any hassle. I received the new coffee maker in five days after speaking to the associate. Great Job by Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffee Drinker JR
Verified Purchase:Yes
Using the same coffee with the single stream & multi stream Keurig brewers the multi stream brewer definitely pulls more flavor from the pod
This happens to be a replacement for a Keurig on which the handle broke after less than 6 months
Hoping it lasts longer so I can keep enjoying the coffee
This happens to be a replacement for a Keurig on which the handle broke after less than 6 months
Hoping it lasts longer so I can keep enjoying the coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com