Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Monty85
Verified Purchase:Yes
Had our first coffee maker for less than a year and all of the sudden it stopped powering on. Called to see what Keurig could do. The lady we spoke to didn’t waste any time. She diagnosed our faulty unit, requested the serial number and sent a replacement unit right away. This was also when w didn’t keep our receipt. New unit showed up in a week or so. Very pleased with the process.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Henietta
Verified Purchase:Yes
This is my second Keurig. I love it's features for easy use and a quick cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
First unit lasted 9 months, THANKFULLY the one-yea
on April 13, 2022
Posted by: DaveAndDawn
Verified Purchase:Yes
The First unit lasted 9 months, THANKFULLY the one-year warranty was still in effect. Ironically, it stopped turning on after the first descaling maintenance cycle. Hope this 2nd warranty replacement unit lasts longer.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Neal0405
Verified Purchase:Yes
Had the first K Supreme for about 6 months before really having issues. Not thrilled with the quality of this product so far.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: talknmama
Verified Purchase:Yes
I was having trouble with the descaling light. I with through the steps about 5 times but the light remind blinking. I call the company again. This time after I explained all the steps that I had completed. The representative file the replacement order and in 2 days the new one was at my door.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ayleen
Verified Purchase:Yes
We bought our K-Supreme in January and kept getting a add water message even when it was full of water. We got a replacement for it and the replacement is doing the same.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Mondo
Verified Purchase:Yes
Replacement from one that broke. Kerrigan stands behind their stuff!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CreoleCook
Verified Purchase:Yes
I received my coffee maker, and the K-Cup was missing. I called the office, and they were great! I received my replacement in no time. Wonderful customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com