Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Mimi Loves Coffee
Verified Purchase:Yes
I have been using Keurig brewers and pods for years and think they have all been great! I have also gifted several brewers to my children. The K-Supreme is the best one yet! I originally bought this brewer earlier in 2021 and unfortunately it failed. Being under warranty I was able to get a replacement at no cost. Not only did I get the new brewer, it was sent immediately and I had it within the week! I highly recommend the K-Supreme brewer...the coffee is delicious and the brewing options are so easy to use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kelly68
Verified Purchase:Yes
I use my Keurig everyday. It makes the perfect cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: rv guy
Verified Purchase:Yes
I bought on and didnt use it for a few months (for our RV) when we did use it the de-scale light came on. We did everything to clean it and nothing. Contacted Keurig and it was no fuss, they sent a new one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Giving up on Keurig
on February 27, 2022
Posted by: Andyf
I bought it last June and it will not power on at this point. I called up customer service and they told me it was bought the October before. I had to send them a copy of my receipt to prove my date. I have not heard from them and I don't expect to. Had trouble communicating with c.s. They might out source their c.s. was very hard to understand.
I have had Keurig products for many years but to have a machine breakdown so fast is very disappointing. Try to descale and see what happens. See if you can turn descale light off without calling customer service. A a matter of fact when we called but that they had the correct purchase date. Now that the machine is not working they have the wrong purchase date.
I have had Keurig products for many years but to have a machine breakdown so fast is very disappointing. Try to descale and see what happens. See if you can turn descale light off without calling customer service. A a matter of fact when we called but that they had the correct purchase date. Now that the machine is not working they have the wrong purchase date.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 2, 2022
We're sorry to hear about your experience and would be happy to look into this further. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Sandor
Verified Purchase:Yes
Descale light wouldn’t go off. They were very helpful and patient
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jane E
Verified Purchase:Yes
The Keurig coffee maker that I received is outstanding. Makes good coffee!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DianaOH
Verified Purchase:Yes
This is a replacement for the Keurig Tharp was under warranty that just stopped working one day. This one spits coffee well over the cups or mugs I use. My counter is spotted with each cup produced. Doesnt look at all like the commercials or videos of the product.
I will be replacing this with another type of coffee maker. Just not willing to recommend this unit.
I will be replacing this with another type of coffee maker. Just not willing to recommend this unit.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: djc5
Verified Purchase:Yes
Replacement for my K- Supreme bought in April-2021. Very disappointed when it died
after cleaning it for the 3rd time with Keurig cleaner as recommended. Only used for approximately 3-4 cups coffee per day. Hopefully the replacement lasts longer considering what a new Keurig cost. Service center was excellent and replaced very quickly as promised!!!!
after cleaning it for the 3rd time with Keurig cleaner as recommended. Only used for approximately 3-4 cups coffee per day. Hopefully the replacement lasts longer considering what a new Keurig cost. Service center was excellent and replaced very quickly as promised!!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com