I bought the coffee maker for Christmas and the clean light came on and even after descaling and cleaning the light would not go off, I called Keurig customer service and they sent me a new one. WOW what service.
The operator was very helpful. She couldn't fix my issue, so sent a new coffee maker. Most likely though this will be my last kurig. They are just to complicated.
I bought this in November. As of 2 days ago it quit working.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 8, 2022
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!