Love the style, color and upgraded intelligence of this next-gen single-cup coffee maker. Works as expected and is surprisingly quiet! I gave one less star for the quality of the materials though. For the price, I had expected more sturdy hardware materials and the drip plate in my kit arrived slightly bent. Going to see if I can get that replaced since its a minimal piece. Other than that, great little coffee maker in a lovely sage/mint color.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 10, 2022
Thank you so much for taking the time to review your coffee maker. We appreciate the feedback! Enjoy!
I had a 5 month old Keurig that would not clear the descale alarm. After 3 attempts at descaling and alert rests, it was deemed defective and a replacement was at my home within days. Thank you for standing by your warranty!
This product is a wonderful addition. The quality and sleek look is wonderful. Very happy with my purchase. I will recommend and look for more Keurig products to purchase.
So easy and convenient to use! Our original k supreme single serve stopped working within 4 months. I called the company and they had a new one out to us the next day! So impressed! Who does that!? Very happy!
I’m gonna rate this a strong three. I absolutely loved this machine, however pooped the bed after only 11 months. It was replaced under warranty and the new one will have a new one year warranty. However, after having the last one for over a decade, and only getting rid of it because the new model has the Multi Stream and supposedly made a better cup of coffee.
It’s truly did. This new machine is smaller, doesn’t take 3 minutes to heat up, makes better coffee and is nearly silent. My first Keurig could wake the dead.
Just very disappointed it died after 11 months. Makes me question the quality of the new machine. Makes me wonder if getting rid of the original one was a good idea. One lasts almost 11 years, and the other just 11 months.
I bought the product and everytime I made a cup my LED Kitchen lights would flicker during the heating cycle. Called customer service and they replaced the product. Same problem. Electrician determined that the product draws so much current in the heat cycle that it interferes with LED lights on the same circuit. Moved it to a different circuit, which was not as convenient and it worked fine. Not compatible with LED lighting.