Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
warranty replacement
on March 27, 2022
Posted by: LKEARNEY
Verified Purchase:Yes
A company that stands behind its product. A pleasure to do business with
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
WHAT A COMPANY!! EUREKA
on March 27, 2022
Posted by: BILLYDMAN
Verified Purchase:Yes
MY COFFE MAKER HAD A PROBLEM , AND WAS ON WARRANTY. KEURIG IMMDEIATELY DETERMINED THAT IT WAS NOT FIXABLE, AND SENT ME A BRAND NEW MACHINE AT NO COST. IN AN AGE WHERE MOST COMPANIES LOOK TO GET OUT WARRANTY SEVICE , THIS FINE COMPANY TAKES IT ONE LEVEL HIGHER , AND COMMITS TO THE CUSTOMER!!!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Features
on March 27, 2022
Posted by: Steggy62
Verified Purchase:Yes
Love the taste of the coffee with 5 holes being pierced now. Delicious
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love the sage color and all the features!
on March 27, 2022
Posted by: KDawg
Verified Purchase:Yes
This new color is beautiful and blends nicely in my kitchen. But it’s the features I’m most impressed with — larger water reservoir, a more robust and even brew, and a faster heating mechanism. We love this coffee brewer!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
De-scaling light won't go off
on March 28, 2022
Posted by: Jillsy1
Verified Purchase:Yes
De-scaled twice and light remains on. Keurig replaced with a new one. I wish they would address the problem with the machine instead of filling up our land fills with defective machines.
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Not for multiple uses in a day
on March 28, 2022
Posted by: TOBB
Verified Purchase:Yes
This is the second one I had to replace after 1 month of use .
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig Stands By Their Product
on March 29, 2022
Posted by: Fred_Bohemia
Verified Purchase:Yes
I want to commend Keurig for the wat they stand by their product through its' warranty.
Our K-Supreme Single Serve Make was having issues with the descaling process. The descaling light would not go off after properly performing a descaling function. I called Keuring and received a new replacement within 4 days. I forgot to mention that the problem machine was a year old.
The replacement machine sounded like a volcano right from the start when brewing coffee and never dripped out more than 3 ounces of liquid regardless of the brew size requested. I called Keurig and received a new replacement again within 4 days. All is well.
Thank you, Keurig for standing by your products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent
on March 29, 2022
Posted by: Lins22
Verified Purchase:Yes
My Keurig was replaced within five days. The customer service department was courteous and speedy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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