I got a replacement with the warranty because ours stopped working. but they have great customer service and they got another shipped right out pretty quickly
I recently replaced a K-Single serve coffee maker. The new model has a larger water reserve and the container has a better shape. This means I dont have to refill it as often and the shape makes it easier to handle.
Worked for 3 weeks then went in to descale mode after it started brewing a couple of ounces only. used descaling solution and worked for another 2 weeks then wouldn't brew properly again. Desacled again still only brews 1 - 2 ounces and makes a lot of excess noise. Costumer service says they will replace it but they can't get me the white one.. even though it is in stock on line..
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 15, 2022
We're sorry to hear about your experience and would be happy to look into this further. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.