Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
3
Not hot coffee
on March 22, 2022
Posted by: Phxpaladin
This is my second Supreme as it was replaced because the first one would not reach the advertised 192° temperature. Turns out the replacement does not either. Highest temperature I can get is 166°. It’s ok but my old model did have the high temperature.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 25, 2022
The K-Supreme coffee maker has a preset brew temperature to optimize taste. A beverage of 6, 8, 10, or 12 oz will dispense at 170F (average) in cup. The Over Ice feature will brew 6oz at a lower temperature optimized for iced beverages.
Written by a customer while visiting keurig.com
Posted by: Nina06
Verified Purchase:Yes
I called about my descale light not turning off after following doing following the directions provided.
The replacement coffee maker works better than my original one ever did.
The replacement coffee maker works better than my original one ever did.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Miss Anne
Verified Purchase:Yes
I had a Keurig K-Supreme but unfortunately it stopped working. I used it every day and loved it. I've been using Keurigs for years. I was expecting to get information about where to take it to get it fixed but to my surprise, it was replaced by a new one. Keurig definitely takes care of their customers and I'm thrilled with my new coffee maker. Thank you Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rustyhoops
Verified Purchase:Yes
How fast and easy it was to get a replacement sent.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Daves62
Verified Purchase:Yes
I have had issues with my Keurig while still under warranty and they have been replaced. This is my 3rd replacement. Sometimes things break down , but they have replaced everyone. i really like the coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Size that you select lacks the correct measurement
on March 23, 2022
Posted by: Sonny1234
Verified Purchase:Yes
Very disappointed, if you check off the option for size, you'd think it should make that size, I've measured time after time but cannot get the full 12oz
Written by a customer while visiting keurig.com
Customer Rating
2
Replacement needs replaced
on March 23, 2022
Posted by: Chimp
Jan.2022 replacement of maker of 2021 is already malfunctioning. This is not first replacement of other Keurig coffee makers bought & broke. Good coffee ,cheap quality of coffee makers.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Coach G
Verified Purchase:Yes
I purchased my 3rd Keurig in July, and was dismayed when it wouldn't function on Monday morning. However, when a replacement arrived on Thursday afternoon, I was impressed and relieved. I have shared my story with all my friends. Keurig proved to be a company of quality.
I would recommend this to a friend!
Written by a customer while visiting keurig.com