I was happy to receive my replacement Kuerig K-Supreme very quickly after reporting the demise of the one I bought just a few months ago. So 5 stars for the service but 3 stars for buying a fancy Keurig that dies as soon as you have to descale it. There are so many similar reviews I read while trying to figure out if I could fix it. Keurig seems to know about the "bug" or whatever they call it. Maybe they should send a new and improved one to all of us who bought this model once they figure it out. I'm hoping for the best but kinda holding my breath until I have to descale this one in about 8 weeks...
Half of the time the "coffee" is basically water. Not reliable.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 21, 2022
We're so sorry to hear you've been disappointed with your coffee maker. If you try reaching out to our Consumer care team, they will be able to help: 866-901-2739.
This is an easy to use machine. I have been using it for three weeks. It is a bit noisy at times but nothing too loud. I wish it were a bit faster. It turned on when you lift the lid to insert a pod, and turns off in about five minutes after it finishes brewing.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 30, 2022
Thank you so much for taking the time to review your K-Supreme coffee maker. We appreciate the feedback! Enjoy!
We are very happy with this brewer. The multi-stream technology really brings more flavor to the coffee. We get 2 more ounces of great-taste than we did with our previous Keurig from the same K-cup, and even better quality of taste. It's also very easy to use, and the tank is very easy to refill. Highly recommend!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 18, 2022
We are happy to hear you are enjoying our new MultiStream technology. Thanks for brewing the love!