Bought just over a year ago but did not put into use until June/July after kitchen remodle was complete. Less than a year of use and one morning it would not turn on. Called and received a replacement within days! Make sure to register your appliances.
De-scaled twice and light remains on. Keurig replaced with a new one. I wish they would address the problem with the machine instead of filling up our land fills with defective machines.
My Keurig served me faithfully but finally gave up the ghost! Called Keurig Warranty on a Saturday and received my Warranty replacement Keurig the following Tuesday! Unbelievably quick, no hassle service!
This new color is beautiful and blends nicely in my kitchen. But it’s the features I’m most impressed with — larger water reservoir, a more robust and even brew, and a faster heating mechanism. We love this coffee brewer!
I have been using this for a little over two weeks, but so far I love how fast it works and brews a very good cup of coffee. 2) I would definitely recommend this product to friends. 3) The coffee maker seems to be of good quality, 4) and a fair price for the unit.
Response from keurig.comBy Keurig, Consumer Care, March 29, 2022
We’re so glad to hear that you’re enjoying your new K-Supreme coffee maker! Thank you for sharing the love! Happy brewing!
MY COFFE MAKER HAD A PROBLEM , AND WAS ON WARRANTY. KEURIG IMMDEIATELY DETERMINED THAT IT WAS NOT FIXABLE, AND SENT ME A BRAND NEW MACHINE AT NO COST. IN AN AGE WHERE MOST COMPANIES LOOK TO GET OUT WARRANTY SEVICE , THIS FINE COMPANY TAKES IT ONE LEVEL HIGHER , AND COMMITS TO THE CUSTOMER!!!!!