Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Quality product and customer service!
on March 8, 2022
Posted by: Anoble1
Verified Purchase:Yes
Excellent customer service even when wrong color of product was sent initially! They completely had it handled!! Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
great warranty
on March 8, 2022
Posted by: JBK1
Verified Purchase:Yes
My first Keurig Supreme died just after the 60 warranty period - When I called they were so good about replacing it at no charge - can't beat that!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Bad Product _ K Supreme
on March 8, 2022
Posted by: Patriot17
Verified Purchase:Yes
I will never buy a kuerig ever again. got one as a gift last year and it stopped working. So I contacted Customer Service and they sent me another one since it was under warranty .... That one I opened box and it didn't brew either. I am done with Kuerig... I didn't even bother contacting Kuerig again because I knew that model is junk.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Coffee Not Hot Enough!
on March 8, 2022
Posted by: PB38
Verified Purchase:Yes
Coffee just isn't hot enough. Don't know what has happened to Keurig coffee makers. They are not as good as when they first came out. Also purchased a new version of My K-Cup as the instructions said - it does not work with the K-Supreme as brochure says. AK-Cup should have been furnished with this order. And, it would have been nice if a little coffee was furnished also. Too much money for coffee that is not good.
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareMarch 10, 2022
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great coffee maker
on March 8, 2022
Posted by: Brucie
Verified Purchase:Yes
I love this coffee maker, but the descale light continues to light even after descaling.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
good features and easy to use
on March 8, 2022
Posted by: mad hungarian
Verified Purchase:Yes
I bought this a few months ago and it worked good except the descale light wouldn't go out but Keurig stood by their warranty
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great cup of coffee
on March 8, 2022
Posted by: Garden girl
Verified Purchase:Yes
First one Purchased 6 mos ago. Use it daily. Never disappointed.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great tasting coffee and great service from keurig
on March 9, 2022
Posted by: MaryD1948
Verified Purchase:Yes
Love my Keurig! It is easy to use and no mess. The flavor is amazing
Written by a customer while visiting keurig.com
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