Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Lsmundin
Verified Purchase:Yes
You guys were kind enough to send me a replacement machine but I am still having the same problem and am truly unhappy.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Ferncoffee
Verified Purchase:Yes
My Kurig machine makes great coffee and it looks amazing on my counter. I love all the features and options it comes with.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Linnieh
Verified Purchase:Yes
On my not so old Keurig, the descale light would not turn off. I tried everything noted in the manual. Then called Keurig and was walked through the same procedure I had previously tried. Within minutes of it not working, I was told that a new Keurig will be sent to me, and so it was.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: catcherman52
Verified Purchase:Yes
Original unit went and I contacted customer service. They were great. So courteous and understanding. New unit arrived in less than a week. Top notch service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lag56
Verified Purchase:Yes
I bought this coffee maker because I love the Keurig brand
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AlleyJax
Verified Purchase:Yes
I bought the product and everytime I made a cup my LED Kitchen lights would flicker during the heating cycle. Called customer service and they replaced the product. Same problem. Electrician determined that the product draws so much current in the heat cycle that it interferes with LED lights on the same circuit. Moved it to a different circuit, which was not as convenient and it worked fine. Not compatible with LED lighting.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kamc238
Verified Purchase:Yes
Hopefully this one lasts longer than the 2 months the previous ones lasted after descaling!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: ScottP
Verified Purchase:Yes
I’m gonna rate this a strong three. I absolutely loved this machine, however pooped the bed after only 11 months. It was replaced under warranty and the new one will have a new one year warranty. However, after having the last one for over a decade, and only getting rid of it because the new model has the Multi Stream and supposedly made a better cup of coffee.
It’s truly did. This new machine is smaller, doesn’t take 3 minutes to heat up, makes better coffee and is nearly silent. My first Keurig could wake the dead.
Just very disappointed it died after 11 months. Makes me question the quality of the new machine. Makes me wonder if getting rid of the original one was a good idea. One lasts almost 11 years, and the other just 11 months.
Written by a customer while visiting keurig.com