Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Hsent
Verified Purchase:Yes
We love having fresh coffee at the press of a button
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jpl5
Verified Purchase:Yes
I purchased my Keurig last October. I loved the new features. In January I started having issues with it not brewing. The website did not provide much assistance. I called the customer service line and spoke to a very helpful person. It was decided my brewer was defective and since it was still under warranty a new brewer would be provided. I really wanted another red brewer, but selected black to receive the brewer more quickly. The new brewer arrived the next week. I've told all my friends about the great customer serice.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cacique
Verified Purchase:Yes
After a troubleshooting procedure, Keurig customer service decided to replaced my Keurig. I had a new one within the week. Excellent service. No fuss. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Doesn’t work after you descale it
on April 4, 2022
Posted by: Disappointed keurig owner
Bought one in December of 2020. 6 months later it wouldn’t turn on after descaling. Now the replacement won’t turn on after descaling. Don’t buy one, they don’t last! Keurig should be giving a credit for a different model instead of continuing to send defective products
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 13, 2022
Let's get you some help with your coffee maker. Please call Consumer Care at 866-901-2739 to get started.
Written by a customer while visiting keurig.com
Posted by: Jeannie334
Verified Purchase:Yes
I recently got a new Keurig after years of using my old one. After descaling the new Keurig I could not get the blinking light to stop. I called Keurig and they determined my new Keurig had an issue and could not be fixed. They then sent me a replacement Keurig based on the warranty. Great customer service!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mojo Jojo
Verified Purchase:Yes
Great coffee machine, I can always depend on drinking a hot cup of coffee every morning.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PCW1
Verified Purchase:Yes
As much as I do enjoy this brewer, it is the second time I had to replace it. Both brewers ended up not working within a year's time. Not sure if others have had similar issues or I just happened to receive brewers for some reason or another broke down. I would recommend some of the older models.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Vicki25
Verified Purchase:Yes
I just wanted to let everyone know that my other k- cup brewer stopped working . No power to it . I called the number o the bottom of the machine and from then on I had the best customer service. I placed the call on a Saturday and by Wednesday a new one arrived. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com