Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
2
the machine stop working!!!
on November 13, 2020
Posted by: AceNobi
I got this as a gift from my friends. My roommate and I have been using this K-Supreme for almost 2 months. It was working fine and we love it. Unfortunately, one day my friend tried to brew a coffee like usual but the machine has no power (outage) while rice cooker was working fine with the same outlet. We tried to call customer service and ask for assist or exchange it but they asked for prove of purchase. Well it is understandable but it was a gift...How do we have that?
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 18, 2020
Thank you for your review and feedback. We're sorry to hear about your experience. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: ramlam1976
Verified Purchase:Yes
Love everything about my new coffee maker all the different cup sizes , the strong button like my old coffee maker had the fact that you put the pod in and it turns on automatically and its fast and makes a hot cup of coffee ! Glad I bought it even though my old Keurig was still working but it was old .
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Supreme Disappointment
on November 29, 2020
Posted by: twdntrichardson
I purchased a Keurig Supreme to replace a Keurig that the digital display became unreadable after just over a year. Within 20 days the new machine starting brewing very weak coffee. We have had multiple Keurig machines and each iteration seems to be less dependable. We have a large family and the machine gets used many times a day. Not sure where to go from here as the convenience of the single brew is key, however, the constant issues are pushing us to another brand.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 4, 2020
Thank you for your review. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the coffee maker. We would love to find a resolution that suits your needs. Please call our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: TF76
Verified Purchase:Yes
I replaced my Keurig Duo with this one and I am so happy that I did. Love that it is slim and saves space on my counter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Amanda557
Verified Purchase:Yes
I bought this after seeing the James Cordon and Quest commercial. I’m sold on the multistream technology. I replaced a first gen Keurig that still worked, but this new Supreme Keurig and multistream make such good coffee! Not to knock the OG, but this one is such an upgrade!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Love coffee2
Verified Purchase:Yes
Over the years I've tried different coffee makers, but this keurig makes the best coffee by far
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ms BJ
Verified Purchase:Yes
Bought my first Keurig while overseas. Liked so much got one for home. Then this one came out. Bottom line is I love it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Loving It
on December 11, 2020
Posted by: Texas66
This Keurig brews a terrific of coffee, and at a perfect temperature.
I would recommend this to a friend!
Written by a customer while visiting keurig.com