Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
1
Do not buy!!! Broke down after a few months!
on April 7, 2022
Posted by: Disappointed costumer
I bought this a few months ago and it doesn’t work anymore. After descaling it never turned on again. I have contacted costumer service multiple times and they haven’t responded on how to make this right. I would NOT recommend.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 13, 2022
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
This is a replacement for my K-Supreme that stopped working. I love this model and I love that Keurig honored the warranty and sent me a new replacement. My warranty was about to run out and Keurig still sent me a new coffee maker. Thanks Keurig!
My original unit ceased working so I called the 800 number. Spoke with a representative who talked me through some diagnostics. Confirmed unit failure, took mailing information and told me to sit tight for a few days. Received a replacement unit in less than a week and we are enjoying fresh brewed coffee like before. The whole experience confirms my high opinion of Keurig. Many thanks.