Bought this one cup coffee maker and love it. It has coffee ready in no time The water is hot immediately with a push of a button It is slim line and takes up no room on the counter.
Several weeks ago, a Keurig we had purchased prior developed a problem with the descale light remaining on. We called and after pleasant discussion, the lady advised us that Keurig would be sending us a new coffee maker. We no longer had the receipt but provided the serial number. We have received the new coffee maker and are pleased. The good rating is because of the issue with the descale light and there was no way to correct it.
This is my second replacement of the model in a less than a year. Cheaply made, during the cleaning of the machine smoked and burned then wouldn't come back on.