Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Aah53
Verified Purchase:Yes
This is my fourth Keurig. Love the multi stream feature. However am disappointed in lack of water temperature options. I don't gulp down my drink and I find it is cold in less than 10 minutes . Very disappointing! Only one I have owned with this problem.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 1, 2022
Thanks for your feedback. We will be sure to pass along your comments to the appropriate team.
Written by a customer while visiting keurig.com
Posted by: Goldy
Verified Purchase:Yes
I bought the original one about 4 months ago, and followed the instructions on the Keurig descaling instructions, instead of the instructions that came with the coffee maker and it quit working.
The replacement is great, but learned a valuable lesson.
I would recommend that Keurig Company upgrade it’s instructions on the descaling kit bottle to match the information in the original coffee maker box.
The replacement is great, but learned a valuable lesson.
I would recommend that Keurig Company upgrade it’s instructions on the descaling kit bottle to match the information in the original coffee maker box.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RBJAY
Verified Purchase:Yes
WELL THIS IS THE THIRD K-SUPREME SINGLE SERVE REPLACEMENT WITHIN 6 MONTHS. I HOPE IT WORKS AS WELL AS THE OTHER TWO K MACHINES I LHAD FOR 4 PLUS YEARS.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LuciaS
Verified Purchase:Yes
Great mode,l slim, sleek design. Water is much hotter then older models, I would recommend this unit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tommy Tomba
Verified Purchase:Yes
I replaced an older unit that seemed to be clogging a lot, I s=assume the pump was growing weak. I like some of the features on this new unit, like the water tank with a handle and the additional serving sizes. I was surprised that the new unit is very light, perhaps too light as the unit moves when lifting the handle, or when I remove the water tank to fill it. I have also had a couple K-Cups overflow and spill the coffee grounds into my cup, wasting the K-cup and having me flush the grounds out of the machine and my cup....that is annoying and wasteful.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 1, 2022
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Cliffhanger999
Verified Purchase:Yes
Purchased the K-Supreme for its slim feature. Love that it is not as bulky and doesn't take up as much room on the counter. Makes the counter look neater
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Laurieanna
Verified Purchase:Yes
Am excited that my new coffeemaker works great. Great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BHinTX
Verified Purchase:Yes
We had enjoyed our K-Supreme for quite a while, until it overheated while descaling. Called support and they walked me through various steps. But when it still wouldn't start, they sent a replacement, and were nice about it. Love it when a company stands behind its products!
I would recommend this to a friend!
Written by a customer while visiting keurig.com