I have had 4 keurigs. All of them have had problems. From stopped working to lights that won’t turn off. I am still going to buy a keurig next time I have to. I love the speed and simplicity of the system. But the thing that keeps me in this frame of mind is their service. Every time I’ve had a problem, customer service has pleasantly walked me through the fix or happily ordered and sent me a replacement. Great service and a cute coffee maker.
Used the supreme for 4 mos and scale light came on and wouldn’t go off. Called Keurig and explained problem and they said it was defective. Seems when they come out with a new product they don’t last long. Had similar problems with their original brewer when it first came out. Had to get a new one every year for 3 years before one lasted over a year.