Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: dawnd1971
Verified Purchase:Yes
This product is the 2nd one and still getting coffee grinds in my coffee! I know 2 other people that also had the same problem! Now my cleaning button is on and I’ve cleaned it,and still on! It’s ridiculous and a waste of money!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Lindabigsister
Verified Purchase:Yes
Love it. Had a problem with the descaler light staying on, even after descaling. Called for a work around to Keurig. When the problem was not resolved- I received a new brewer. That is good service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: La Paloma
Verified Purchase:Yes
It doesn’t take up a lot of space on the counter and easy to fill the water reserve.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JDS27
Verified Purchase:Yes
I had an issue with a product and received a brand new one within days. Great experience.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: brew of believers
Verified Purchase:Yes
I got this machine as gracious warranty replacement after deploying the original one earlier in the month. Simply by asking a question if filter had to be used. Anyway, that probably caused the descale issue by which the replacement was sent. FYI, my prior older one was still working but since all immediate family has passed, I decided to get a single cup version which actually has more features! What is not to like about Keurig products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JeffC
Verified Purchase:Yes
After six months and several descaling procedures it stopped working. I believe the heating element tripped during the last descaling process when the unit didn’t stop trying to pump water and went dry. Since there’s no way to reset the thermal relay, the unit is useless. However, they sent me a new unit under warranty but be sure to keep your receipts. I have family members who have experienced the same problem with this same model.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Rositabonita
Verified Purchase:Yes
I called to say my brewer wouldn’t turn on. I was told it was under warranty and was replaced immediately. Nice to see a company that stands behind their product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Stickman
Verified Purchase:Yes
Excellent customer service. I had a new one delivered in 3 days when mine broke
I would recommend this to a friend!
Written by a customer while visiting keurig.com