Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Cptfrz
Verified Purchase:Yes
This is my second of the same model. Have also bought two others for other folks. It is faster and quieter, and makes better coffee than the others I have had. BUT... The descaling process has become entirely run by the machine. It actually killed my last one. Directions to descale are sorely lacking. so, we will see. If it survives the descaling process I will improve my rating. Would I buy another? Now, no. If it descales easily, and/or Keurig improves guidance for the process, then yes.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Shape and does not take up a lot of room on my cou
on April 24, 2022
Posted by: Sue 47
Verified Purchase:Yes
I had an old style Kurig probably 6 years and was grinding away but still worked. I decided I needed to replace it and bought the K - Supreme. I love it and it makes the best coffee
It is also very quiet as it is brewing. Also Kurig has a great warranty. The first one I bought did not work and the gracefully replaced it
It is also very quiet as it is brewing. Also Kurig has a great warranty. The first one I bought did not work and the gracefully replaced it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ChrisPA
Verified Purchase:Yes
I have always had the Keurig Classic, big and bulky. I love this for the slimmer size. I feel like the coffee is actually hotter. It starts up right away, no turning it on in the morning when I get up so that it warms up while I get breakfast ready. It's always ready.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care , May 4, 2022
The K-Supreme is ready when you are Chris! Thanks so much for taking the time to share this with us. We're thrilled that you are loving your brewer!
Written by a customer while visiting keurig.com
Posted by: Tony 33
Verified Purchase:Yes
Customer service. Walk me through several steps to determine if my Keurig had failed. Replacement came out within about a week. Glad to have my carry back again but disappointed that it failed in such a short. Of time with very limited use. This is the second time I have had to replace it carrying that was just a few months old and had been used 4 less than 1 cup per day. It would be great if you could add greater reliability and life expectancy as features in addition to the great convenience of these units.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Linsey716
Verified Purchase:Yes
My Keurig stopped working and I needed a replacement, the customer service was amazing. Never had anyone made it so easy to get a replacement. Had it in under a week. Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Horrible product. 2nd brewer broken
on April 23, 2022
Posted by: Jimm997807
I bought one last year, it broke about 4 months ago. I got another one, it broke in 2 months. Horrible product. My old keurig still works from 2015 but this brand new technology can’t brew coffee without breaking.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 6, 2022
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Please give our Consumer Care team a call. The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Posted by: Iguana333
Verified Purchase:Yes
I love the feature of Iced Coffee on my K-supreme so much! Unfortunately mine had a malfunction. When I contacted customer service they cheerfully replaced under warranty, and I was back to my afternoon Iced Coffee within a week! Thank you customer service.
Of course it makes great hot coffee too.
Of course it makes great hot coffee too.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: sj45
Verified Purchase:Yes
I love this coffee maker. I always have a fresh cup instead of coffee that has been sitting in the pot. I also love the fact that I don’t have a coffee pot to clean every day.
I would recommend this to a friend!
Written by a customer while visiting keurig.com