Once I figured out how to get the water filter in, support was no help. Take note it fits in with the filter down!! Really like that it doesn't take up so much space like my old one did. Works great...
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care , May 11, 2022
Thank you for your positive review! We apologize for your experience with Consumer Care and always strive to provide the best experience. We will be sure to pass this feedback along to the appropriate team. Should you ever need future assistance we are confident our team will be able to address your concerns, please don't hesitate to reach out at 866-901-2739.
Coffee tastes great but the quantity it brews keeps getting smaller. A 12oz brew makes between 8-9 oz. The other size brews are equally small. I will not be purchasing another Keurig. Add up the cast of pods or filters along with a very poor quality machine and it is not worth the aggravation and cost.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 18, 2022
Thank you for your review. Based on what you are describing, descaling your coffee maker might help! Descaling regularly removes mineral build up that can affect taste and quality, ensuring your coffee maker brews a perfect cup, every time. Depending on the mineral content of your water, calcium deposits or scale may build up in your brewer. Scale is non-toxic but if left unattended can hinder brewer performance. Regularly descaling your brewer every 3 months helps maintain the heating element, and other internal parts that come in contact with water. Please feel free to visit the support page on our website for helpful tips and videos on how to descale your brewer properly. If you need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
This is my second Keurig and I love it. It takes up less space on my counter and has many different options for cup sizes and brewing strength. Every morning it brews the perfect cup.
I love my Keurig K-Supreme Coffee Maker. It’s fast and easy, and the customer service at Keurig is exceptional!! Would definitely recommend this to anyone!
The product is excellent, the Service OUTSTANDING!!! The professionalism, guidance, advice, and speedy response by all with whom I engaged is very much appreciated.