I love how ease it is to fill the water reservoir. The coffee taste better with the new system of water is dispersed into the Kcup. The only draw back it that making a cup is slower.
I had my original Keurig for nine months and then one day it stopped working. I called Keurig, they email me instructions. I sent info in and in a few day there was my new Keurig. Love it! Thanks You Keuirg!
My UNIT was one month out of warranty and it stopped working. Called customer service and they sent me a new unit which I received in 3 days. Exceptional customer service!!! Tom Y