Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
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Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Love our new Keurig!
on January 23, 2022
Posted by: Maddiesgrandmaw
Verified Purchase:Yes
Love our new coffee maker. Although our old Keurig was still functional, we needed to upgrade to a newer model as the old one was not dispensing the water properly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Very happy with the ease and time of operation
on January 23, 2022
Posted by: Joe M 70
Verified Purchase:Yes
So far so good
this is the third unit in less than 6 months hopefully we received an updated upgraded model this time
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Hot and Fast
on January 23, 2022
Posted by: Love My Coffee Two
Verified Purchase:Yes
I have had several Keurig K-Cup Coffee Makers but the K-Supreme I like the best because it heats instantly so no waiting for that morning cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Scalling Problem
on January 23, 2022
Posted by: deb2
Verified Purchase:Yes
I purchased this a year ago, and have had trouble de scaling it, So I called Keurig and they replaced the unit, I am only hoping this one will be willing to de scale. If not I will be moving on to another product.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
My third unit this year but easy replacement
on January 23, 2022
Posted by: SteveinPhilly
Verified Purchase:Yes
This was a replacement for a defective replacement I got 10 months ago. That unit was a replacement for the the one purchased 4 months before that. In the first case the descale light would no go off. This time it would stop at 4 oz no mater what size I set at. But even the replacement comes with a one year warranty. And after 20 minutes with a rep trying every solution they just sent another.
I have a love/hate relationship with the Supreme version. I like the 5 hole method. Better coffee but I'd still like it hotter. I'm told the new model you run with your phone hasthat option but i don't want to use my phone to make coffee so I'll soldier on and hope this one gives me a year of service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
replacemennt
on January 23, 2022
Posted by: Nancynurse
Verified Purchase:Yes
Had my kerig 4-5 months and had a problem after descaling. Soon after , couldn't get it to power on. Easy customer service, replaced with new product. Working fine at this point.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig - stands behind it's products!
on January 23, 2022
Posted by: LBSmitty
Verified Purchase:Yes
I received my K-Supreme as a Christmas gift from my daughter and as an avid coffee drinker - I immediately began to enjoy using it. Unfortunately, ther was a problem with the descaling. I placed a call to the customer service team and after trying to solve the issue over the phone - they offered me a replacement which was shipped directly to me within 10 business days.
Nothing speaks higher of a company than their customer service. I am thrilled with my new K-Supreme and I have already shared this with family and friends.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
warranty replacement
on January 24, 2022
Posted by: AM12
Verified Purchase:Yes
Bought mine less than one year ago and just stopped working one day. Contacted customer support, Excellent service. Easy replacement. More than what I expected to happen. Very thankful, I only hope that this one is also covered in the event of it ever happening again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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