Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
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Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Warranty Replacement
on January 22, 2022
Posted by: Merridaze
Verified Purchase:Yes
Product failed before two months of use. Glad I had registered it - customer service was quick to verify purchase and set up replacement. Warranty product arrived within a week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love the color and look of this one!
on January 22, 2022
Posted by: C Costello
Verified Purchase:Yes
Absolutely love the color. We needed a Keurig that was off-white, but not cream or bright white, and this was perfect! It is a slimmer unit that our previous Keurig and looks great on counter. The water reservoir is easier to remove because it has a handle. It is a little slower in brew time, but not by much. It fits my husband’s travel mugs which I have found hard to do in other K-cup models like the Cuisinart one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great coffemaker
on January 22, 2022
Posted by: GCS510
Verified Purchase:Yes
There was an issue with my original purchase. Keurig was aware of the issue with this unit, I gave them the serial # and I was issued a replacement unit and received it in a fairly reasonable amount of time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Handled very promptly and simply
on January 22, 2022
Posted by: GI Beth
Verified Purchase:Yes
Bought in July and stopped working in December Love it and was very upset Keurig replaced it within 1 week I’m so thankful
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Doesn't last
on January 23, 2022
Posted by: KenK53
Verified Purchase:Yes
This is the second replacement in just over a year.
I'm not happy with this model, but it was a gift. If this one breaks in a few months, I like to be upgraded.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Coffee Grinds every time!
on January 23, 2022
Posted by: AJC5
I can’t make a cup without grinds falling into my cup or the K-cup exploding! I emailed and called Customer service the 3weeks ago and never heard a thing,
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareJanuary 25, 2022
Let's get you some help with your coffee maker. Please call Consumer Care at 866-901-2739 to get started.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great features
on January 23, 2022
Posted by: bakerjb
Verified Purchase:Yes
This was a warranty replacement. We love how the unit gives us a flavorful cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Helpful, good features
on January 23, 2022
Posted by: Cjk2391
Verified Purchase:Yes
Everything works great. No issues and the warranty replacement process was very easy to follow with the guidance I received from the Keurig rep.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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