I love keurig, I’ve had one now for about 10 years or more. My last on did not take filters or a cleaning/ descaling process. I only used vinegar to clean it. This one I just got for Christmas and it already had to be replaced. I hope it was I fluke, we’ll see.
When our 6 month old Keurig inexplicably stopped working, I called for help. After trying a few steps recommended by the tech, he determined that the unit was defective and immediately offered a replacement unit! Unfortunately we had to wait a few months for the same color. We could of had a different color immediately but we chose to wait so it would match other appliances. But we are totally satisfied with the high level of concern and care shown by the customer service representatives. Thank you so much for standing by your products.
It keeps going bad about every 3 to 4 months. I keep calling and go through the trouble shooting procedures, the you send another one. I had the original black one that lasted 13 years.
I love this K-Supreme that lets me choose the size of my cup and it has a large reservoir that can be adjusted to fit into different kitchen. Cleaning is easy and warranty is top notch. This is the best Keurig I’ve owned so far, and I have bought five different designs throughout the years. Love it!
I was going to write a review when I received the new Keurig. But now I’m glad I did not because this one is doing just what the other one did. So very disappointing. I spend the money to buy the expensive descaling solution to descale it like it says do and now the blinking light will not turn off. I tried all the tricks off the Internet that I could try and still it does not turn off. I’m sorry to say but you guys just have a defective pot this is my fourth or fifth Keurig pot and it’s just so disappointing that this one is like this.