The coffee maker was given to me as a gift and was not working. I called customer service and the woman was so nice and once it was determined that it did not work, she sent out a new one within days. The new one works great!
I have bought this keurig twice with the same results. I received this keurig as a Christmas present back in December. It worked great for 2 months and then randomly stopped working. I got a new one and it broke within ONE MONTH! Would not recommend this at all!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 31, 2022
That's not what we would hope to hear. Our Consumer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
This is our second K-Supreme Single Serve Keurig! What an upgrade from our previous K Classic! It is so much quieter and has more cup sizes! The best feature is “Brew Over Ice.” It is so easy to use Keurig Ice Coffee K-Cups or regular K-Cups and enjoy hot or cold coffee fast.
Had to use Keurig support for a problematic original maker. Their representatives are great and sent out a new replacement unit. The new one makes great coffee right out of the box!
I had a K-Supreme Single Serve Coffee Maker before. Shortly after the warranty expires, the thing died. It was good enough that I bought another one. Hopefully this one doesn't die after the warranty expires. This was used in a home, not even daily.