This unit was to replace a defective one I got for Xmas as the descale light would not go out thus causing some concern. Kuerig stepped up and did right by me and I am appreciative of their efforts. Thanks
After a few issues were resolved, Keurig honored their warranty and sent us a replacement. Thanks for doing this Keurig. You have restored my faith in your product and company.
First let me say that your front line Customer Service Rep's are very helpful and represent your Company with the highest degree of professionalism. Buying anything today for me is having a Company that stands by it products and your Company does that. Thank-you for everything I appreciate replacing my Coffee maker.
I received a replacement of my Keurig after purchasing and only using it 3-5 times. Replacement was easy and I was so impressed that Keurig stood behind their product. I have 6 Keurigs and will continue to use them.