Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
2
Works well at first.. issues after 11 months
on January 6, 2022
Posted by: MLM2012
I loved this coffeemaker when I first got it but after 11 months the descale light came on and will not go off. I have purchased and used 3 bottles of the descales and tried vinegar 3 times with no luck. The machine also doesn’t work like it used to. I had to buy a whole new coffee maker. This was my 3rd Keurig; all of the other ones were great and lasted for years… very disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Grace22
Verified Purchase:Yes
My old one had a button to make it hotter. It is hard to see what is all included in the coffee pot. Now I am stuck with a old model. Not happy.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Sandra355
Verified Purchase:Yes
I bought the K-Supreme Single Serve Coffeemaker last year. I change the filter regularly and descale when the indicator light starts flashing. The last time the descale light came on I performed the descale as indicated in the manual. The light did not turn off. I cleaned it with vinegar next and again it didn't work. I called customer service and they walked me through a couple of troubleshooting steps. When that failed, they went ahead and replaced my coffee maker with a brand new one, no questions asked. It was SO easy and painless. No hoops to jump through!! If only all companies were so easy to deal with when a problem arises!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
K-Supreme Coffee maker
on January 7, 2022
Posted by: Linda 49
I bought this in October and I have been using it almost every day. It makes great coffee fast and is easy to refill.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 2 cups
Verified Purchase:Yes
Customer service was very helpful and friendly.
Thank you.
Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Brown 66
Verified Purchase:Yes
This was a replacement for one I had previously purchased. I received my new one in two days. The service person I talked to was friendly and helpful. I’ll always buy Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Carrie51
Verified Purchase:Yes
I received a K-Supreme in June and in December it lost all power and quit working. Called the customer service number on the machine and walked through a few troubleshooting ideas. Once it was determined a goner, a replacement was on its way and delivered within 2 weeks (during the holiday rush too). Excellent customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jeff23
Verified Purchase:Yes
I recently has a power issue with my coffee maker. I called for some troubleshooting help and the customer service person was awesome! Thank you so much!
I would recommend this to a friend!
Written by a customer while visiting keurig.com