Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Ben49
Verified Purchase:Yes
My replacement machine is wonderful. The customer representative was extremely polite and helpful. No hassle at all replacing my coffee maker. Keurig is a great company with great products and service.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Diane 53
Verified Purchase:Yes
Thank you for placing my defective Keurig. When we received it there was no filter included to use ground coffee. Could you please send me one. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: roxy69
Verified Purchase:Yes
I had bought a single cup Keurig coffee maker---it indicated that I needed to descale---which was the second time it had been indicated---first time no problem. this time after doing the descaling twice the descale light would not go over---redid it again--still on. Called sustomer service---told what the problem was and did steps that sehe recommended---still one. at this point your rep wrote up problem and sent me a new coffee maker immediately---great customer service and you still have a customer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ginger1264
Verified Purchase:Yes
I absolutely love my single serve. It is great for myself and when I have company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KT_of_the_West
Verified Purchase:Yes
I’d purchased my Keurig brewer nearly a year ago, but after descaling, it simply died.
I emailed Keurig and they replaced the brewer with the same exact model so quickly and without hassle that I will be a Keurig customer for life!
Very happy that this company truly stands up for its quality and customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JPM812
Verified Purchase:Yes
This is my third Keurig coffee maker. I have one upstairs in the master suite, one in the kitchen and one that I use when I travel. The amazing thing is, these machines keep getting better! This one, makes the best coffee in the house! I’m thinking it might have something to do with the new multi point insertion system. It is obviously doing a more efficient job of putting the hot water through the grounds. I like these machines for their convenience, now I love them because I can’t brew a better cup of coffee from beans I grind myself! If you haven’t experienced one of these machines, by this one you won’t regret it!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care , June 7, 2022
We are over the moon! Thank you so much for taking the time to share your experience with us. We are happy to hear you are enjoying our new MultiStream technology! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Jam88
Verified Purchase:Yes
Love the extras and filter that comes with it. Great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Breaks after a year
on June 5, 2022
Posted by: Akoz12
This coffee maker is complete garbage and cheaply made. I had this coffee maker for a year if that and it doesn’t turn on anymore.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 14, 2022
That's not what we would hope to hear. Our Consumer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
Written by a customer while visiting keurig.com