Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3 out of 5
4.3
(6,403 Reviews)
Open Ratings Snapshot
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product. 
(
4,954 out of 5,990
)
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Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
5 out of 5
5
Great customer support
on June 7, 2022
Posted by: Mark Rock
Verified Purchase:Yes
Had a small issue with a new machine. They troubleshooted over the phone and without me requesting, sent me a new replacement
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Terrible replacement
on June 7, 2022
Posted by: billsfan1124
Verified Purchase:Yes
My Keurig stopped working so I called and explained. It was under warranty so a "new machine" was sent to me. This one is loud, gurgle, and doesn't seem anything like my previous unit when it was working properly. Probably some refurbished garbage sent to me.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great product and easy warranty replacement.
on June 7, 2022
Posted by: Gregio
Verified Purchase:Yes
We had a minor malfunction with our Keurig as it had a flashing light on the control panel. Customer service walked me through the potential fix and when it did not work they sent a replacement that arrived 2 days later. THANKS
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty replacement
on June 7, 2022
Posted by: Mikeeeeeeeeeeee
Verified Purchase:Yes
Easiest warranty replacement I have ever dealt with. Excellent service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Great for a minute
on June 6, 2022
Posted by: Brew lover
Verified Purchase:Yes
I have used Kueirig coffee pots for some time now, but these last 3 Supreme pots have been very disappointing, thinking of going back to the good old Bunn brewing system. Your products have become so cheaply made. I have a way older brewer of yours and it must way 5 lbs built strong. These last 3 are cheap cheap cheap .
Come on I hope you take pride in making a better product.
I do thank you for replacing them .
Love coffee,
Candice Toporcer
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Satisfaction
on June 6, 2022
Posted by: boop830
Verified Purchase:Yes
I had a issue with my Keurig descaling light not going off after descaling. I spoe to a representative who assisted me I was informed since it was still under warranty I would receive a replacement.I sent the info I had and was informed I would not be getting a replacement which disappointed me. And a few days later I received a email and I was sent a replacement. So very happy and satisfied.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Company stands behind their products!
on June 6, 2022
Posted by: Bet23
Verified Purchase:Yes
We love our coffee maker and when we had an issue with it the company help fix the issue! Love this company
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Replacement didn't work!
on June 6, 2022
Posted by: Nothing works
Verified Purchase:Yes
We bought a k supreme in December and died in May, Keurig sent a replacement and it doesn't work either now they are sending another model for us to try. Quality has gone down the tubes.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
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