Bought my brewer a year ago and had some issues. Keurig was very understanding and did great job in getting me a replacement with no hassle or a bunch of hoops to jump through.
I am so impressed with this beautiful coffee maker. It heats SO QUICKLY and makes perfect coffee , EVERY TIME. I love the WHITE color. SO pretty with the silver accents. The water reservoir is so easy to use with the handle. Really well done!!
I wish I could rate this with no stars. Absolutely sucked. Second time replacing with warranty Bc each time it broke was under one year of having. taken care of & the descale light came on & it shut off.
We had bought a K supreme for my son earlier this year 2021 for his dorm . Keurig was the perfect choice because we have had ours for several years and even gave some as gifts to famliy and friends.Seven months in of use the machine stopped brewing and we call Keruig service and replaced it
The first two days have gone very well. As we continue to use it we will have a better idea of how good a replacement it is of a 15 year old programable Keurig coffee maker. Don't about recommending to a friend as of yet.