Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: CG Michigan
Verified Purchase:Yes
I love my coffee maker. It is the 5th one I have bought for various locations. It stopped working and was replaced the same day.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LAURIEJANICE
Verified Purchase:Yes
BEST COFFEEMAKER EVER. DEFINITELY RECOMMEND. WE LOVE KEURIG AND WILL ALWAYS BUY.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PaulMacCnj
Verified Purchase:Yes
Being a Keurig customer since 2009, the Multi-stream feature is a welcome upgrade, which extracts a lot more flavor from the grinds as compared to the single needle design. The coffee is bold tasting and very satisfying. Unfortunately, the K-Supreme has an overly sensitive thermal protection circuit. The descaling cycle or even brewing multiple cups of coffee in rapid succession can trip the circuit. To make matters worse, it doesn't automatically reset as it cools and there's no external reset button. Basically, once that circuit trips the maker is bricked. This is a very poor design. Sure, Keurig will send you another brewer, but the issue shouldn't be happening. It's inconvenient for the customer to wait for the replacement maker, and it's bad for business when products need to be replaced often. It's too bad that this is happening because when this maker works it makes the best cup of coffee that Keurig has offered.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: JessicaP
Verified Purchase:Yes
My machine just stopped working and I am impressed with the customer service located in the United States. Sayurna, was attentive, cordial and professional and made the process of getting a new Keurig just PAINLESS!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Don’t buy!
on June 13, 2022
Posted by: Louisa3
My 3rd such machine in less than 8 months died yesterday. The company has replaced the last two which was great customer service but I can’t continue to send so much plastic to landfill. There is something clearly wrong with this product. Horrible.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 27, 2022
Lets make this right. Having a functional coffee maker is important and we want to ensure that is what you have. Please give our Consumer Care team a call at 866-901-2739, we would love to help with this!
Written by a customer while visiting keurig.com
Posted by: MEl T
Verified Purchase:Yes
Bought this same one less than a year ago had an issue I called Keurig and they replaced my coffee maker right away.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Patnbob2
Verified Purchase:Yes
Disappointed that our 6 month old Keurig stopped working after only 6 months of use. I called customer service and was happy when they told me it would definitely be replaced. Replacement arrived quickly. Very happy, thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: coffee drinker 1000
Verified Purchase:Yes
I bought this as a replacement for my old Keurig Mini, and it works well. It's nice that this machine has a filter and a removable water reservoir. I also like that the reservoir can be placed on the side or in the back. My one complaint about all the Keurig machines is that they are very tall, so opening the hatch under an upper cabinet doesn't really work - I had to rearrange my kitchen to accommodate the machine. A better design would be a sliding hatch instead of a lift-up. Other than that, the machine works well, it provides a cold brew feature, and different ounce choices for smaller or larger mugs. It's also sleek and well designed. I am happy with it, I just wish it were able to live under my upper cabinet!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 16, 2022
Thank you so much for your review and feedback! We're very glad to hear that you are enjoying the features and slim design of your new K-Supreme Coffee Maker.
Written by a customer while visiting keurig.com