Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
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Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
4 out of 5
4
Keurig
on December 27, 2021
Posted by: donna raab
Verified Purchase:Yes
i purchased keurig supreme about 6 months ago and it stopped working I called keurig and they sent a replacement .thanks Kruig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Easy Replacement - but....
on December 27, 2021
Posted by: Suzzanne
Verified Purchase:Yes
I bought this and after just a few months I was unable to get it to go into the cleaning cycle. I called and it was great customer service. They sent a replacement which was great. I hope it doesn't happen again and I wish coffee was hotter!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Features
on December 27, 2021
Posted by: Elizabeth 24
Verified Purchase:Yes
Customer Service was great to work with and was fast to send a replacement Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love the brewer but the service was slow.
on December 27, 2021
Posted by: MitchEye
Verified Purchase:Yes
The first one I owned failed all of a sudden. It took several phone calls, emails, and photos to finally get the replacement. I suppose the slow service is because of the Covid situation. I sure wish people would get back to work and give the excellent service we had before the spread of this horrible virus.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Warranty Replacement
on December 27, 2021
Posted by: Slkckioeurjs
Verified Purchase:Yes
Received Dec 14, 2021… brews coffee well.. waiting to see IF the Descale feature works properly. We have had to replace two Keurig K-Supremes due to not functioning/powering on after Descale
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
We love it.
on December 28, 2021
Posted by: Dave957
Verified Purchase:Yes
Replaced an older one that was still working but wanted the newer technology. Glad we did. We love the heat as you brew. No preheating. Smaller footprint and slightly larger water container.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Simple and easy to use
on December 28, 2021
Posted by: Bigpappae
Verified Purchase:Yes
There is no better customer service than Keurig. They stand behind their product and I would recommend them to anyone!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Not so great
on December 28, 2021
Posted by: Granny100
Verified Purchase:Yes
Stopped working after the first week. The second one I've had in a year.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
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