Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Carmin
Verified Purchase:Yes
Wanted something that was smaller and updated from previous Keurig and this met all the requirements.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
No more Keurig coffee makers for me!
on January 27, 2023
Posted by: JKay
Over the past 5 years I have had 3 Keurig coffee makers. I purchased the first one and water leaked all over my countertop. Keurig replaced it and the 2nd one also leaked water on the countertop and it was replaced. I have had the 3rd one for about a year and it is now giving me problems. When I turn on the power and it starts warming up it will make a loud popping noise that sounds like a gun shooting. It also smells hot like something is burning inside and I am reluctant to use it for this reason. I have put it in the trash and purchased a Cuisinart coffee maker, which I had before purchasing my first Keurig. I feel that Keurig makes nothing but a piece of plastic that does not work well and the K-Cups are far too expensive as I am retired and on a fixed income. I will never purchase a cheaply made Keurig again!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 30, 2023
We're sorry that your K-Supreme coffee maker is not working properly. Please call our Consumer Care team at 866-901-2739 so we can assist you with this issue.
Written by a customer while visiting keurig.com
Customer Rating
1
Not so good
on February 9, 2023
Posted by: Dennis Disappointed
I received the K Supreme in Nov 22 it was a Christmas gift so it wasn’t opened or used until Christmas it’s now
Feb 9 23 on Feb 7 the machine stopped working no lights no noise nothing research revealed that if I disassembled the machine I could reset a circuit breaker - no thanks it’s going back and I’m back to “old faithful “ the original 5yr old Kureg which I almost gave away
Feb 9 23 on Feb 7 the machine stopped working no lights no noise nothing research revealed that if I disassembled the machine I could reset a circuit breaker - no thanks it’s going back and I’m back to “old faithful “ the original 5yr old Kureg which I almost gave away
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 9, 2023
Oh no! We don't like the sound of that. We suggest that you get in touch with our Consumer Care team about this. They can be reached at 866-901-2739 and will be happy to help.
Written by a customer while visiting keurig.com
Customer Rating
1
Not HAPPY!
on February 18, 2023
Posted by: Brackin
I have had this coffee maker less than 6 months. It spits water all over my counter when brewing. The temperature feature has stopped working and no matter how much you increase the strength, it is weak and watered down. This is my 4th Keurig and by far the worst one. I’m disappointed because the design aesthetic is wonderful!
Response from keurig.comBy Keurig, Consumer Care, February 20, 2023
That's not what we would hope to hear. Our Consumer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Disappointed in K Supreme
Verified Purchase:Yes
Bought to replace a 2-year old K-Supreme that stopped working. It was used by one person in a private office for only one or two cups per workday, and cleaned and descaled regularly. One day it wouldn’t power on. Google searches revealed it is a common failure for this model. Removing the plastic case and resetting the thermal button did not fix it; now it always says “Add Water” no matter what we try. Disappointed considering the machines are expensive. Keurig needs a longer warranty or to make a better reliable product. This is the last Keurig we will ever buy; if this new one fails we’re done with the Keurig brand.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 9, 2023
This is not the experience we would like you to have with your K-Supreme coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com
Posted by: Coffee Lover two
Verified Purchase:Yes
I bought this unit new the last week of November to replace my old unit that gave out. This is the exact model I had for 3 years to the month. I liked all the features on this unit and its small size. I hope that I get another 3 years of service out of this one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ejg1
Verified Purchase:Yes
We are loving this coffee maker!!! It is small and efficient and the hot coffee is great!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 12, 2023
We appreciate you taking the time to share this and we really appreciate the love! Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Charlie87
Verified Purchase:Yes
I like the removable water tank and it makes great coffee. Compact and looks nice on counter.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 5, 2024
Thank you for taking time to share this feedback about the design of your K-Supreme coffee maker. We appreciate the love!
Written by a customer while visiting keurig.com