Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
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Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Very nice coffeemaker
on December 17, 2021
Posted by: Cool grandmother
Verified Purchase:Yes
I had a Keurig that was less than 6 months old and deemed to be defected. They very promptly replaced it with no problem. Great company that stands behind their products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Replacement Keurig
on December 17, 2021
Posted by: Mary001
Verified Purchase:Yes
I just had my Xmas present from last year replaced. Keurig Supreme. Love thus maker. Keurig replaced it because it stopped working during descaling. Wonderful setvice!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty replacement
on December 17, 2021
Posted by: No name 1
Verified Purchase:Yes
Great customer service! Prompt receipt to replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Huge hassle getting a warranty replacement
on December 17, 2021
Posted by: Jim Dobbs
Verified Purchase:Yes
We bought the coffee maker and it stopped working about 3 months later. Contacted Keurig who required proof of purchase. It was provided 3 times then after 30 minute follow up calls each time we got our replacement shipped..
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
I love the machine
on December 18, 2021
Posted by: Jack60
Verified Purchase:Yes
The machine is great, but it tok longer than I thought it should to replace. After my first phone call, I was under the impression that a new one would be shipped within a week to 10 days, but it took 2 more phone calls and then another 10 days of waiting before it finally arrived.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Glad I have the bigger one!!
on December 18, 2021
Posted by: RN Deb
Verified Purchase:Yes
I love this but still not as hot as t g e one cup Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Customer service
on December 18, 2021
Posted by: Johnny81
Verified Purchase:Yes
My original K Supreme was just short of the one year warranty when it started delivering smaller cups of coffee. Then one day it just stopped working. I followed a routine of descaling on a regular basis. I was very nicely surprised when CS set up a replacement order which I received in 3 days. I’m hoping this unit outperforms my first unit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Fast brewinng
on December 19, 2021
Posted by: To one
Verified Purchase:Yes
Excellent, easy brewing. Excellent customer service experience
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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