Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: LMK2009
Verified Purchase:Yes
This unit was purchased about a year ago. Inexplicably the handle locked closed and would not open. I called Keurig and the process to replace the coffee maker without question or hassle was a pleasant surprise. NOTHING is easy as of late, so I was very pleased. My only negative comment is that I am disappointed the handle locked closed after only a year.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kloper
Verified Purchase:Yes
Keurig continues to innovate and still produce a great cup of coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Flustered
Verified Purchase:Yes
My classic Keurig died after a few years, so I got the premium Keurig and the coffee is much better, but it died after four months. Couric replaced it under warranty which was great, I only hope this one lasts more than four months.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Geocove
Verified Purchase:Yes
When it works it is Excellent . Love the coffee it makes
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jayz1
Verified Purchase:Yes
Customer care was excellent from start to finish and very .
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
So disappointing
on July 2, 2022
Posted by: Sonnypop
Treated myself to this last year, I was so excited about it. (I never buy things for myself…toddlers get it all) worked great for about 3 months. Constantly leaks out of the top. Never a consistent cup size. Cup is mostly half coffee and water. Tastes like crap and there’s always a mess. Descaled, cleaned needles, this is just a dud. Not sure I’ll ever buy a Keurig again.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 6, 2022
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Consumer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Coffee Rocks my Mornings
Verified Purchase:Yes
Most impressed with Keurig’s customer service when a problem arises.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jim45
Verified Purchase:Yes
I was religious in caring for my Keurig: however, after I did my usual descaling (with Keurig solution) my machine suddenly quit. No power, no lights. After explaining to customer service that even though I had my machine for 17 months, I felt that this was unacceptable. After a transfer to a supervisor, he agreed that Keurig would send me a new machine. It as on my porch in three days. I’m a happy caffeinated customer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com