Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: jackfat
Verified Purchase:Yes
Day 2 supposedly NEW Keurig pot starts doing same thing as old one. What a HUGE waste of jumping thru all your stupid hoops. Solved problem--purchased a decent coffee pot
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Hunterr41
Verified Purchase:Yes
I called Keurig because my previous machine would not clean error message so technician was able to send me a new machine In replacement
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
This K-Supreme Single Serve Coffee Make is great
on December 13, 2021
Posted by: 1Rie
Verified Purchase:Yes
I received the K-Supreme Single Serve Coffee Maker-Warranty Replacement about a month ago replacing the same coffee maker which had the problem whereas the descaling light kept blinking even after I used the vinegar treatment initially and then used the Keurig descaling kit. Neither method corrected the problem and upon contacting the company about the problem, I was sent a brand new K-Supreme Coffee Maker.
Thanks to the company for honoring their warranty on this product.because I was still able to brew my coffee, it was just the blinking of the descaling light did not turn off.
Thanks to the company for honoring their warranty on this product.because I was still able to brew my coffee, it was just the blinking of the descaling light did not turn off.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great customer support, fast replacement shipping.
on December 13, 2021
Posted by: Jack H C
Verified Purchase:Yes
Surprise extended hours of customer support available, resolve the issue on the spot with replacement in a few days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Hard of Hearing Sound Guy
Verified Purchase:Yes
I'm a happy Keurig coffee pot owner. While cleaning my pot I accidentally caused the heating filament to burn out. When I called for service assistance I found out they would send me a new pot. Absolutely totally satisfied. I buy only K-Cups from the original manufacturer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: gina55
Verified Purchase:Yes
I bought my K-Supreme Jan. 2020. I had a little trouble with it in about Sept. or Oct. I called and spoke with a rep who helped me with trouble shooting and getting the descale light to turn off. It just didn't ever work right after that. In Nov the Keurig was only dispensing about 6 oz at a time no matter how many ounces I requested. I called the company again and after attempting to trouble shoot once again it was found that my coffee maker was defective. I received my new machine a few weeks ago with no hassle whatsoever! Thank you so much for your prompt attention and excellent customer service. I will definitely shop Keurig again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: cafeconleche
Verified Purchase:Yes
You replaced by defective K-Supreme Coffee Maker with another defective one. Unbelievable. Lights for STRONG and ICED COFFEE do not work/blink as they should.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Carhi
Verified Purchase:Yes
I’m so happy I invested in a Keurig! Not only is it a quick and easy option for a cup of coffee any time of day, the customer service is amazing. Keurig truly cares about their customers and stands behind their product 100%
I would recommend this to a friend!
Written by a customer while visiting keurig.com