Having only owned my Keurig for a few months, I was disappointed it stopped functioning so soon. It lost power during descaling and would not turn on after that. Also having to wait for a replacement was not convenient. Most coffee drinkers understand that! Offering some type of compensation would have been appreciated...ie. some free pods or an upgrade. It would go a long way to compensate for the inconvenience.
I recently had to replace another Keurig. I like this model and enjoy the simplicity of it. I also bought it in the color sage green. I hope Keurig thinks about making other colors in the future and not just the current ones in their inventory. Love this coffee maker.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 12, 2022
We're glad you're enjoying your K-Supreme coffee maker! Thank you for your review and feedback.
This is my third one of this model. All malfunctioned, including the replacement just sent to me. Clearly there is something defective in this model. I am extremely disappointed.