Our last Keurig machine broke and we were out of coffee/tea for sometime. Thankfully it was still under warranty and we were able to contact Keurig’s team and get a replacement sent to us. They absolutely honored the warranty and got it sent out to us within a day or two. Thank you!
I bought this coffee maker for my mom as a x-mas gift 2020. It is now 1.5 years later and it has broken. I was surprised because we kept up with descaling this one, and the last one we had (different model) lasted for years.
I really enjoy my Keurig. I mainly use it for iced coffee, but I will occasionally use it for hot chocolate or hot water for tea. Unfortunately, my last malfunctioned, so I was able to get a new under warranty and I was happy about that.