Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Wonderful Customer Service
on November 30, 2021
Posted by: acgrundy
Verified Purchase:Yes
A machine that I'd had for just under a year quit working during a descale. I called customer service and they spent a few minutes trouble-shooting my machine with me then decided to send me a new one. I was very impressed with how easy and quick it was to get the replacement. This Thanksgiving, I'm feeling very grateful for Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Thank you!
on December 1, 2021
Posted by: Samerine
Verified Purchase:Yes
Thank you again I can't believe how quickly you a new Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Works great
on December 1, 2021
Posted by: Dot26
Verified Purchase:Yes
I had to wait 5 weeks to receive warranty replacement but am now thrilled to once again be enjoying some really good coffee! Unit is working terrific & is so easy to use! Thanks!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Fast and friendly warranty replacement
on December 1, 2021
Posted by: Carol57
Verified Purchase:Yes
My 1st KSupreme quit working after a 5 months. I called and received a replacement in 3 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
K-Supreme
on December 1, 2021
Posted by: Carla64
Verified Purchase:Yes
Slim machine that doesn’t take up a lot of space. The good ends there. Our original one completely quite on the first descaling— prior to that we loved it. The replacement they sent me never quite functioned like the original one. It didn’t seem to send water thru as fast. After a few weeks I was lucky to get two ounces at a time. Talking on the phone to them is awful.
It took over three weeks to get the replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Makes a great cup of coffee
on December 1, 2021
Posted by: GAGER
Verified Purchase:Yes
This product shows great improvement over the first one that I purchased
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great service
on December 1, 2021
Posted by: Terrymil
Verified Purchase:Yes
My sister introduced me to the keurig. My husband bought me one and had a problem with it. CS sent me a new one. Gave my daughter my old one got a new one. My sister and I purchased one for our mom and now my other daughter has one also.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great warranty service
on December 1, 2021
Posted by: snowie
Verified Purchase:Yes
I bought the K-Supreme coffee maker and it stopped working 6 months later. I called Keurig and they emailed me a form to complete. My coffee maker was replaced within 2 weeks.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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