Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: MC5000
Verified Purchase:Yes
Had an issue with my Keurig Supreme but i contacted customer support & they replaced it asap. New one is working perfect & getting plenty of use! Great customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Fierro
Verified Purchase:Yes
Bought the K-Supreme but coffee maker was not working properly. Contacted customer service and they sent a replacement (under warranty). Excellent customer service! Will definitely buy brand again
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tld7
Verified Purchase:Yes
After descaling my K-Supreme Keurig it stopped working. I followed all the trouble shooting directions with no results. I contacted customer service and again followed all of their advice to get my Keurig up and running….again no luck. I was sent an email with very easy to follow directions in order to receive a warranty replacement. My new Keurig arrived at my door the following day…unbelievable. What great customer service! Definitely a company that stands behind its product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: deltacop
Verified Purchase:Yes
Thank you Keurig for standing behind your product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
If I could give zero stars…
on July 14, 2022
Posted by: Angry coffee drinker 75
First one suddenly stopped working after three months and that was the best one we’ve had. The second one constantly said Descale and we could never stop it from doing that no matter what troubleshooting we did. Foolishly we went back and got a third one which brewed about an ounce of coffee and stopped. It kept asking us to add water and is just, in general, faulty in many, many ways. I am returning it today now for the third time, like a fool. honestly, to remain a Keurig customer, I would need a brand new, different model, for free from the company. This is an incredible disappointment.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Coffee Drinker extraordin
Verified Purchase:Yes
The first brewer lasted less than 50 cups.
Let's see how long the replacement lasts.
Let's see how long the replacement lasts.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Rwmmmm
Verified Purchase:Yes
I had a kureg die on me after 6 months and it was replaced with very little effort and no cost to me. That’s the way warranty claims should be done. i am glad because I love the supreme single
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ChrisOK
Verified Purchase:Yes
We requested a warranty replacement for this Keurig, and the company handled the process very nicely. We've never had any trouble with a Keurig machine before, and figure it was a fluke that our machine malfunctioned. No worries - Keurig warranty to the rescue! Thank you, Keurig, for great machines/products and a great warranty claim process. This is a great Keurig! We enjoy the multiple cup sizes, the large water reservoir, and the sleek/smaller size of this robust unit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com