My K-Supreme stopped working after one year. It was the pump that went bad. I called Keuring and they replaced it immediately even though it was a few weeks past warranty. I received the new coffee maker earlier than anticipated. Love this company!
I purchased this keurig and within 3 months it stopped working. The company replaced it after pictures were sent proving that I had one.I'm happy with their service!!
We love our Keurig! It was so easy to set up and is a snap to get a nice cup of coffee any time of the day. We like the options of different flavors for each cup, unlike the coffee pot method where everyone has the same kind.
I bought this product about 3 mos ago. It’s been ok except for the pods I waist. I lose anywhere from 1 -3 or more pods a week because the pod doesn’t get punctured properly when the lid is closed and the water doesn’t go through the pod and out in 1 stream. It floods at the top and comes out in about 3 drippy areas. Then I have to throw out the pod and start again. This morning I have wasted 3 so far and still haven’t gotten a cup
Extremely dissatisfied with the process my machine was four months old it stopped working they gave me the runaround like crazy and because I did not submit a handwritten note I submitted a type note they didn’t want to except it they didn’t take into consideration that I’m disabled and I cannot hold a pen I cannot believe the audacity of this company I will never buy Keurig again completely completely dissatisfied