I had the machine fir a week. It leaves grounds in your cup and spits coffee on the counter. Keurig replaced it. Unfortunately I have had the replafir less than a week and it's doing the same thing. This is an expensive coffee maker and should not have these problems. This one too will need to go back. There's something obviously wrong with the design. Very disappointed.
I bought this coffee maker six months ago. About the 10th one I've bought . I had trouble from this one. I called and very little problem. They sent me a new one. Great job.
I had purchased a Keurig couple of years ago. I had no receipt or any way to show the purchase and when I call customer service, right away they listen to my issue and quickly resolve the problem. They send me a brand new Keurig to my home to question ask. The professionalism and care they took with me was unbelievable. I will always buy Keurig products do to the fact that they really show they care about their customers. Great job guys
The new machine I purchased had to be replaced after it failed after only 3 months. The replacement process was fairly easy but a quality product should last longer.
disappointed it stopped working after a few months of use . But this company did an outstanding job of getting me a replacement . Five stars without a doubt . Great coffee maker as well