Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Daughter1
Verified Purchase:Yes
I ordered this model for my parents because of the size and shape. It's much easier to operate than the little dorm size units. I really like the handle on the water tank. Having an option for the placement of the tank is great. I wish those options included both sides as well as the back. The color was a bonus - it's my dad's favorite.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 11, 2022
We're glad to hear the gift was a success! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Des395
Verified Purchase:Yes
I have had a Keurig Supreme for just Uber a year when iit died. I contacted Keurig Customer Service was well treated and the agent provided me with a replacement immediately. Fantastic service and appreciated prompt and courteous staff
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Horrible machine
on August 5, 2022
Posted by: Jdub00769
I used to own a K-Select series machine and that was awesome for 4 years. It finally failed and I replaced it with a Nespresso machine…given I drink decaf, there wasn’t much options for flavors so I passed that along and purchased a Kurig K- Supreme machine…this thing has been the worst thing I’ve ever purchased. Every cup of coffee is completely watered down, the grounds cup over flows w grounds into the cup. So bad for just 4 months old.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: PDR Beach Girl
Verified Purchase:Yes
We had our K cup coffee maker for about 6 months, with light usage and it just died. My husband contacted Keurig and the representative told him it was under 1 year warranty and that they would replace it. We filled out the paperwork, provided the requested photos of serial # etc and then waited. After about 6 weeks I sent a follow up email and called. The representative was empathetic, apologetic and professional. 5 days later we had our K cup replacement coffee maker. Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Blanquis
Verified Purchase:Yes
We bought our K-Supreme 3 months ago and when I needed to do the descaling cycle it didn't work so I call the company and they replaced it immediately.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gloria Anna
Verified Purchase:Yes
While descaling my Keurig coffee maker, it’s suddenly stopped working. I contacted customer service and because it was within my one-year warranty they replaced it for free. Very helpful and knowledgeable customer service representatives. The only glitch was that they only except PDF or PNG files. I couldn’t convert my files from my phone to those types of files right away. So there was a lot of back-and-forth and trying to forward the documentation they required before it finally got through. Once the acceptable documents were sent however, I received my new coffee maker immediately. Works wonderful!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: gus71
Verified Purchase:Yes
I have been so pleased with mine that I bought one for my daughter also
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 11, 2022
That's what we love to hear! We hope your daughter enjoys her K-Supreme coffee maker as much as you do! Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: JUA1
Verified Purchase:Yes
Its simple. Not much to talk about. Pretty straight forward
I would recommend this to a friend!
Written by a customer while visiting keurig.com