We bought this in March 2021, from June through October of 2021 it wasn’t used as we were on vacation, when we returned, I plugged the coffee maker in and it went on for a split second and then off, it wouldn’t turn on. Long story short, It was registered, so we call the Customer Service number, and to my surprise, I actually talked to a real live person. Within a week we had our replacement and once again enjoying great coffee. Thanks to a excellent CS TEAM.
This coffee maker is easy to use. We attached the water tank to the back and it fits nicely on our countertop. Takes up very little space. The color coordinates well in our kitchen.
Good but not great. I find the newer machines to feel cheaply made but cost more. It has a lot of pluses such as its supper fast to brew, no warm up time, the mutistream makes a great cup of coffee and I the size of these machines makes it great for our home.