Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
1
Have loved Keurig products but not the keurig Supr
on November 30, 2021
Posted by: Anonymous
This is our second Keurig Supreme within 5 months. I am not happy at all. Must be something wrong with the electrical part of the Keurig. We always unplug the coffee maker when not In use. Anyone else have this problem? Loved the old Keurig but didn’t like the way it held water that could not be empty.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 1, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Consumer Care team about this. They can be reached at 866-901-2739 and will be happy to help!
Written by a customer while visiting keurig.com
Posted by: Darbyshire
Verified Purchase:Yes
Love the new five point technology. Coffee tastes a lot better
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Terrible Reliability
on December 6, 2021
Posted by: KCKC
I purchased K-Supreme about 3 months ago. It lasted less than a week before it had major issues and needed to be replaced. Keurig has great costumer service, and with very little hassle sent me a new one. (Their costumer service is the only reason for a 2 star rating instead of a 1 star.) The second machine lasted about two months until it needed to be descaled. During the descale process, the machine stopped working and will no longer turn on. Now I will again have to be with out a coffee maker for two weeks until I get a new one on warranty. They should sell these in bundles of 2 so that when one breaks, you will still have another to use while you wait for the replacement to arrive.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 7, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Customer Rating
1
Total train wreck!!!
on December 11, 2021
Posted by: Renee3370
This coffee maker dies after one to two months. I am on my fourth one this year. Thank God Keurig is a respectable company and honors their warranty. A couple buttons stay lit and it just won’t work. This happened on all of them. Like the older models better. They lasted longer.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 23, 2021
Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
Worked good for one month
on December 12, 2021
Posted by: Tom335
This is my fifth Keurig that I have owned. I have been very happy with the first four. The K-Supreme worked very well for one month and then started to make a mess with coffee grounds in the cup and very little coffee actually going into the cup. If this is your new and improved coffee maker, I think I will look for a different brand.
Written by a customer while visiting keurig.com
Posted by: DebbWo
Verified Purchase:Yes
Brand new machine. Very disappointed to get almost 2 oz less that it should dispense, according to the button I press.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Thebigu
Verified Purchase:Yes
My older coffee maker was having issues so I decided to buy a newer version. I did some research and landed on this one. This version is great. It has a removable filtered 78 ounce reservoir. It has multi stream technology for a better coffee. You can select 8, 10 or 12 ounce brews. And when you press the start button, the coffee starts dripping hot coffee into your cup within 10 seconds. It is also much quieter than my older model. The drip tray is much easier to pull out and replace when using my taller coffee mug. Overall a nice upgrade.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Granme
Verified Purchase:Yes
Great coffee maker! Quiet, efficient, very flavorful!
I would recommend this to a friend!
Written by a customer while visiting keurig.com