I bought a machine and it stopped working, took it back to store and because I was 2 months past the return date it was not excepted. I called keurig and they said no problem! Everyone was so nice. Thank you so much
I bought my Kerurig about 3 months ago but unfortunately the lid got stuck closed and broke off when tried to open it . I called customer service, who listened to what I had to say and immediately sent me a replacment machine. I am very satisfied with the service I received. Thanks again!
I have been a loyal Keurig customer for over 13 years. I have purchased the most expensive down to the more economical coffee brewers. I have had issues with several styles but have always found the company willing to resolve and make good on all of them! At 74 I have not always understood the computer explanations to resolve issues but a call to the company has always walked me thru them! I will not purchase another brand.
Bought this Keurig over a year ago. Took care of it as instructed, but now the warranty is up it will not turn on. It worked for only 1.5 years. Not worth the investment and does not live up to the standards that you expect from Keurig. Will not be buying a Keurig again to replace it
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 16, 2022
Have you tried reaching out to our Consumer Care team regarding your coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.