They break and won't turn back on if you have to descale them I've had 5 already don't recommend this model they need to figure out why when your descaling it quits working then it done and broken and won't turn on for anything ........
We purchased our Keurig 11 months ago and I registered it right away. During the eleventh month it just stopped. When I called the person who answered ask a few questions and looked up the registered number and asked for a photo of serial number and I was told that they would be sending me another one and i received it in four days. Keurig stood behind there product.
Our K Supreme Single serve stopped working. I called and they took some information about it and sent me a new unit in about a week. One of the nicest companies I've ever dealt withm