Thank you Craig for working with me and helping me resolve my issue. You have been awesome and I really appreciate that. I do love this Keurig so much. And it arrived the day I got home from the hospital so that was even better for me. Again thank you.
Unfortunately my needle got bent, no one but myself and my husband use it. So it wasn’t abused is my point. Anyhow called got a brand new unit within a week. Great customer service!
My Keurig stopped working after less than a year. The customer support team was exceptional and sent a replacement within a few days. Definitely a great company that stands behind it's products!