My Keurig one cup coffee maker after eight months died on me. It was still under warranty and I called the company they asked me to do a few simple things and then I got a replacement coffee maker just a few days after my request. I am very satisfied! Thank you for the quick service!
Well we got our new replacement Keurig coffee machine ! And it’s working absolutely wonderful ; but let me say we enjoyed our first one just as much . It just stopped working for some reason ! But your company came through without even a worry . I explain to them what happened and they just said OK you still have a warranty will send you a replacement that is what I call Customer Service and a lot of other companies need to learn that ! My daughter my granddaughter and even some of my family members all have Curry coffee machines and everybody speaks very highly of them . So on behalf of my family let me say thank you for making it a pleasure to deal with you all !
I received this one as a replacement due to the other one still under warranty. The descale light would not go out after descaling it 3 times. Company was great to deal with.
Received my warranty replacement and it is great. Did not know how much I missed my coffee. The process was very smooth and the people who helped me were absolutely wonderful. Thank you so much.
I don't know what's going on but..First 1 I only used for about a month and was already saying descale and wouldn't give a cup, descaling didn't fix the issue. Customer service was very kind, they figured there was a defect and sent me a new 1. This new 1 hasn't giving the right amount of oz. My coffee doesn't taste as good as when I used a older model that I had and had it for a few years with no issues until it stopped working. We have currently Keriugs at my work too, and they make coffee just fine but they are different models. I wish I could buy a older model like the 1 I had because it made such good coffee and I had no issues.