I had just purchased this in April and it went out. Keurig replaced it immediately. Very happy with their services. What I do need is the ground coffee filter back. The new one did not come with it.
This is my third brewer. Two died after second de-scaling when light would not go out. I can’t help but think it’s a design flaw. I have had other Keurig products in the past with zero problems. Decided on this one because of the compact design. Customer service was great and replacements speedy but I am not sold on recommending this product because of my experience in owning three in less than 2 years.
I am so happy that my last Keurig was under warranty! Thank you for sending a new machine! The new machine works better than the old one! Thank you so much!! Brenda V…